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I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

Note: There are no returns or exchanges on voucher purchases.
What is your return policy?
  Please see our Return Policy for complete details.
When will my order ship?
  The processing time for voucher orders is 2-4 business hours. Please contact customer service if you have not received your digital products after 4 business hours.